Tag Archives: Business

5 Lessons Every Small Business Can Learn from…Fight Club

I am Jack’s self-aware sense of irony. Yes, this is a blog post about how to make your business more successful, inspired by the movie, (and Chuck Palahniuk’s book it was based on) about destroying corporations. The first rule of … Continue reading

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The Customer From Hell

The Customer From Hell I’m a hard-sell when it comes to customer service. I have pretty low expectations, and it bothers me when they’re not met. So let me get those expectations out in the open so you can see … Continue reading

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The Unwelcome Guest

All marketing is bullshit. Know why? It’s all done to get you to buy something, and the moment that the purchase/sale transaction appears on the agenda, every piece of communication is aimed at making you feel inadequate or afraid, in … Continue reading

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Creating a Business Plan – Perfect Planning Helps

You could poll a sample of a hundred different employees in a hundred different companies how to start a business, and you’d get ten thousand different business models. Most of the would-be entrepreneurs wouldn’t include the words “business plan” in … Continue reading

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Product Development: Rip It Up and Start Again

A bad idea is a bad idea, no matter how much money you throw at it. And it’s certainly possible to throw the proverbial good money after bad, but sometimes you really should cut bait and move on. “I have … Continue reading

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Are You Being Served? The Difference Between Customer Service and Sales Assistants.

How often have you visited a store and found that the customer service assistant knows less about their products than you do? As a business owner, how much are you paying for “customer service” employees who add little or no … Continue reading

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Why Technology is About to Ruin Your Business

A lot of businesses failed in the Great Recession of 2009-2010, heck, even internationally known newspapers and magazines fell by the wayside. But not all of them failed because of the economic climate. Some of them failed because they didn’t … Continue reading

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