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Category Archives: social media
5 Things You Need To Know About Social Listening
Social listening is the activity you’re engaged in when you pay attention to what consumers are saying about your company at any given time, and even what’s being said about your competitors, or your industry in general. Listening is a … Continue reading
Posted in communications, customer service, entrepreneur, influence, listen, marketing, public relations, social media, tips
How to Do #FollowFriday and Be A Real Twitter Influencer
Click here for my #FollowFriday list. This post is about not doing #FF the same as everyone else. It’s about singling out the individuals whose tweets you seek out. It’s about finding new ways to bring value to the people … Continue reading
Posted in blog, followers, followfriday, social media
Get More Twitter Followers (The Good Kind)
1. Don’t follow everyone. It’s okay if the number of people you’re following is LOWER than the number of tweets you’ve put out. While there are no hard and fast rules about how many people you follow, you probably don’t want to … Continue reading
Posted in marketing, social media, top 10
Tagged Google Analytics, Guy Kawasaki, Internet marketing, Social network, Twitter, TwitterCounter
The Customer From Hell
The Customer From Hell I’m a hard-sell when it comes to customer service. I have pretty low expectations, and it bothers me when they’re not met. So let me get those expectations out in the open so you can see … Continue reading
Posted in customer service, social media
Tagged Business, Customer service, Domain name, Go Daddy, GoDaddy, Twitter, WordPress